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Privacy Policy

Privacy Policy

Your privacy is important to us

Last Updated: April 5, 2026

Introduction

HelaKapuwa.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our matrimonial services.

Information We Collect

Personal Information: When you register, we collect your name, email address, phone number, date of birth, gender, and other profile details.

Profile Information: This includes your photos, educational background, occupation, family details, religious preferences, and partner preferences.

Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Communication Data: Messages exchanged through our platform between members.

How We Use Your Information

  • To create and manage your account
  • To match you with potential partners based on your preferences
  • To facilitate communication between members
  • To send you notifications about matches and messages
  • To improve our services and user experience
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Members: Your profile information is visible to other registered members as part of our matchmaking service.
  • Service Providers: We may share data with third-party service providers who assist us in operating our website (e.g., payment processors, SMS services).
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Your Rights

  • Access and review your personal information
  • Update or correct your profile information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone: 075 270 1711

WhatsApp: 075 270 1711

Email: privacy@helakapuwa.com